GPHC urgent care goes paperless; patient registration opens for more clinics

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The Georgetown Public Hospital Corporation (GPHC) has begun mass patient registration ahead of expanding its Electronic Health Record system to four outpatient clinics, following the introduction of fully paperless records at its Urgent Care Centre.

In a release issued on Friday, the hospital said registration began on October 7 at three locations on its main campus: the Pharmacy Foyer, the Eye Clinic area and the Medical Clinic.

The exercise will prepare patients for the next phase of the electronic system’s rollout, covering the Medical, Eye, Paediatrics and Surgical clinics on the ground floor of the main campus.

Patients who register beforehand will not need to repeat the process when those clinics begin using the system. Instead, they will provide their Medical Record Number, which serves as their patient identification number, and proceed directly to triage.

GPHC said this is intended to make accessing services quicker and smoother.

The hospital is encouraging people who have not yet registered, and who may use its services, to participate in the exercise. They are asked to bring their national identification, which the hospital said will be used solely to verify their identity and ensure accurate records.

The expansion follows the introduction of the electronic system at the Urgent Care Centre, formerly the Medical Outpatient Department, on August 22.

According to GPHC, the centre is the second facility under its supervision to implement the system. By October 7, it had recorded 5,024 patient encounters and registered 3,679 new patients electronically.

The hospital said all patient records at the centre are now documented in the electronic system, making the facility fully paperless.

Doctors, nurses, pharmacists, laboratory personnel and registration staff were trained to use the platform before it went live.

GPHC described the rollout as part of its efforts to modernise healthcare delivery and improve patients’ experience. The release did not specify when the four main-campus outpatient clinics will begin using the system.

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